HANDSHQ is committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). If you have any requests concerning your personal information or any queries with regard to these practices please contact [email protected]
Find us at:
1 Fore Street, Ground Floor
Email: [email protected]
We collect the information you supply to us through our registration forms, and every time you e-mail us. We also collect information automatically about your visit to our site. The information obtained in this way, which includes browsing patterns, is only used in aggregate form, and as such cannot be used to identify you. This aggregate information is used to:
We process personal information collected via HANDSHQ for the purposes of:
If you do not wish to receive information about our products or services, please tick the appropriate box on the registration form.
We may further use, or permit selected third parties to use, your personal data to enable us to track and analyse FreeAgent website traffic and visitor trends and improve your browsing experience. By using the FreeAgent website or HANDSHQ you are consenting to this use of your personal data. If you do not want us to use your personal data in this way, please see the Cookies Policy for more information.
Please note we do not store credit card details. This information is passed directly to our payment service provider (Spreedly - https://spreedly.com/) over an encrypted link and is never stored on our system.
When you visit the HANDS HQ website or sign up for HANDS HQ, you authorise us to share your data with only those specified below and only in certain circumstances:
We may also pass aggregate information on the usage of the HANDS HQ website and HANDS HQ, where relevant, to maintain, improve and manage the HANDS HQ website and HANDS HQ, but this will not include your personal data.
We may also disclose your data in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. We may also exchange other information with other companies and organisations for fraud protection and credit risk reduction.
We may share your data with partners who help us carry out our day-to-day provision of HANDSHQ, or who help us improve HANDSHQ. Examples of these functions include e-mail, providing marketing assistance and data analysis, handling credit card transactions, fulfilling orders and providing customer service. In these circumstances we will make sure that these partners have the right measures in place to protect your data.
Finally, we reserve the right to cooperate with law enforcement officials in the investigation of alleged unlawful activities of HANDSHQ website users or relating to HANDSHQ users. We will have no legal liability for such disclosures of your information.
You can unsubscribe from our promotional email communications at any time by just clicking the unsubscribe link in any email, or by emailing us at [email protected]. If you have a HANDS HQ account, you will still receive any essential e-mails from us about your service, including notifications from the application and notificiations about your billing and subscription.
You have the right to request a copy of personal data we hold about you. To do this, simply write to us or send us an email [email protected]. We may charge you £10 for providing this information to cover our administration costs.
To provide the highest level of customer service we need accurate customer information. You can help by informing us whenever your circumstances change. You can ask us to correct incorrect personal data about you by writing to or emailing us at [email protected].
You can find detailed information about your rights under UK Data Protection legislation on the UK Information Commissioner's website at www.ico.gov.uk.
We may edit this policy from time to time. Please check this policy regularly for any changes. We will post all changes here, and if we make any substantial changes we may also notify you by email.
For the purposes of the Act, the data controller is HANDSHQ Limited. Should you wish to contact us in connection with this policy, please contact [email protected].