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reduction in time spent reviewing training records and producing reports
visibility of competence and compliance
approach to permit to work management across sites
As operations expanded, O.C.O Technology sought a more efficient way to manage workforce competency and compliance across multiple sites. Training records were maintained through a large and complex spreadsheet, making it difficult to review information, identify gaps, and maintain visibility of workforce competence. The business wanted a solution that would create consistency across sites, improve visibility, reduce administrative effort, and strengthen its integrated management system.
“What we could once work with and manage quickly became something that needed managing in its own right.”
Building a Foundation with HSI HandsHQ
After discovering HSI HandsHQ through IOSH Magazine, O.C.O Technology adopted the HSI HandsHQ Training Register to centralise training records, streamline reporting, and strengthen competency management at scale.
The solution provides real time visibility of workforce competence through a centralised training record that automatically updates when certificates are gained via eLearning, eliminating manual input, reducing admin overhead, and freeing up valuable time for the team to focus on higher value work.
“Once HSI HandsHQ had been demonstrated, it was a no-brainer. It was a massive improvement from what we were using.”
Expanding with HSI Donesafe
Following the success of HSI HandsHQ, O.C.O Technology expanded its use of HSI to support wider compliance management. Building on a positive experience, the organisation selected HSI Donesafe to digitise permit to work processes and create a more connected safety approach. Strong support, clear communication, competitive pricing, and ease of implementation reinforced the decision, alongside confidence in HSI as a trusted partner.
Connecting Training and Permit Management
A key benefit of introducing HSI Donesafe is the ability to strengthen permit to work processes alongside workforce competency management through HSI HandsHQ. Together, the platforms support O.C.O Technology’s goal of a more connected and consistent approach to compliance.By improving visibility of workforce capability, tightening permit controls, and driving consistency across sites, the combined solution creates a stronger compliance foundation. Digitising both processes also makes critical safety information more accessible, supporting better decision making across the organisation.
Since implementing HSI HandsHQ, O.C.O Technology has reduced the time spent reviewing training records and producing reports by approximately 50%.
The platform has improved visibility of workforce competency and compliance, simplified audit preparation, streamlined training administration, and enabled managers to identify and address training gaps more proactively.
The introduction of HSI Donesafe is supporting the organisation’s wider objective of creating a more consistent approach to workforce compliance and operational control. As the rollout progresses, O.C.O Technology expects to further improve permit-to-work management, increase consistency across sites, and provide easier access to compliance information and reporting.
Together, the two platforms are helping the organisation build a more scalable and connected approach to compliance management while supporting continued growth and operational excellence.
“Having the ability to scale our safety management system through one provider was definitely attractive as it allows us to build a relationship with one company and have the same consistent approach and support.”
With a strong foundation for workforce compliance and permit management now in place, O.C.O Technology is focused on embedding both platforms across the organisation and maximising adoption. As usage grows, the business expects to further improve reporting, strengthen compliance oversight, and gain greater visibility into workforce competency, operational trends, and emerging risks.
By digitising key compliance processes and improving access to information, O.C.O Technology is creating a more proactive approach to managing compliance and operational control, helping teams identify issues earlier and make more informed decisions.
As organisations grow, maintaining visibility of workforce competency, compliance requirements, and operational controls becomes increasingly complex. Many continue to rely on disconnected systems and manual processes that can limit visibility, create inefficiencies, and make it more difficult to identify emerging risks.
For O.C.O Technology, the move to digital compliance management is about more than improving individual processes. By strengthening workforce competency management and permit-to-work controls, the organisation is building a more scalable and consistent approach to compliance, helping support safer operations, informed decision-making, and future growth.
“It will make it easier not only to input the data but to extract the data and analyse it. This will make it easier to react to trends and reduce the risk of incidents occurring.”
O.C.O Technology encourages organisations to think beyond immediate software requirements and consider how their technology investments can support future growth and broader compliance objectives and operational control, helping teams identify issues earlier and make more informed decisions.
The team selected HSI for its collaborative approach, commitment to continuous improvement, and ability to support a long-term compliance strategy.
HSI HandsHQ is a leading provider of RAMS and training matrix software for high-risk industries, allowing H&S teams to ditch outdated, manual processes, without compromising on quality or compliance. Since 2013, we’ve been dedicated to building smart software to keep teams safe, keep projects on track and help our customers win more work.
Trusted by over 2,000 companies, including the NHS, Babcock, G4S, Schneider Electric, MWH Treatment, ERIKS and Integral, companies using HSI HandsHQ typically see upwards of 230% ROI in the first year.
Find out how HSI HandsHQ can help your business: call us on 020 3318 4901
O.C.O Technology is a leader in carbon capture and utilisation, transforming thermal residues into sustainable construction products. Operating across multiple UK sites, the business maintains high standards of health, safety, environmental performance, and operational compliance while supporting a more sustainable future.