The company had different systems that operated different parts of the process which led to a lot of duplication of effort and apathy towards the process. Only a single computer using an old and dated formatting system could be used to create them. Any changes needed meant redoing the whole document, uploading into the system and on the backup CD-ROM. It would take hours to simply to make a small change.
The process was further complicated by only one person being able to create them, so when he was away it was hard for anyone else in the team to get the work done.
When Joe Dolwin became Health & Safety Officer for the Group, he knew it was time for the company to move with the time. “I was very clear with the directors of the business. If we don’t invest in something now, there’s going to be problems. It’s going to cost us more in the long run”.
Joe knew there was a solution but was keen to find a very easy to use platform. He did not want an EHS platform or a system that brought HR into the equation. He wanted a solution that was purposely built for assessments that addressed his need.
“If we don’t invest in something now, it’s going to cost us more in the long run”
Joe’s search brought him to HANDS HQ. “I looked at quite a few different systems at the time. They all seemed similar, but I was quite impressed with HANDS HQ; it was exactly what I was looking for. I took it to the directors, and they agreed it was the best solution for our needs”.
JCW immediately saw the benefits of the platform. Instead of Joe creating risk assessments on his own, there's quite a few people in the team working in the system.
They experience fewer rejections to the risk assessments they submit to clients, and it’s simple to rectify per the client’s need. Instead of taking hours, amending risk assessments takes minutes.
“HANDS HQ also means I am under less pressure from directors, clients and contractors because of the ease to complete the risk assessments and method statements to the specific site requirements. We have a system that works now, it’s really reduced the burden”.